Supplier Contract Manager

Supplier Contract Manager

Sydney WaterSydney Water Vũ trọng phụngVũ trọng phụng
salary$12,382.00 Hourly
Expiration date 18-08-2020 Part Time Development On site
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The purpose of this position is to deliver timely and accurate outsourced customer bill production, bill issue and payment processing services. The role requires a deep understanding of supplier relationship management to optimise and negotiate commercial

The purpose of this position is to deliver timely and accurate outsourced customer bill production, bill issue and payment processing services. The role requires a deep understanding of supplier relationship management to optimise and negotiate commercial outcomes within budget guidelines. This includes assessing and implementing emerging technology and trends in relation to billing and customer payment processing driving innovation and performance as well as ensuring compliance with Commonwealth, State and industry standards, guidelines and regulations

 

The role provides leadership in the management of various contracts, including

  • Developing procurement strategies in line with the Corporate Plan, Group Plan and Payment Assistance Program
  • Developing and implementation of new billing or payment initiatives to change behaviour, improve productivity, improve payment channel effectiveness and the cost and quality of services
  • Developing strategies to address current and emerging customer billing and payment methods
  • Identify billing and payment IT system improvements
  • Monitor, manage and report on contractor performance indicators and compliance with the contract standards and conditions
  • Manage contracts for the production and delivery of bills and for handling payments to ensure perfomrance is optimised and contract deliverables are achieved
  • Manage timely and effective production and delivery of bills and payment processes collecting approx. $2.4B per annum

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